Frequently Asked Questions
How do I place an order?
You can place an order directly through our website anytime, or pop into the shop during business hours. If you’re looking for something custom or have a specific vision, feel free to reach out.Â
Do you offer delivery?
Yes! We offer local delivery to homes and businesses. Delivery fees vary by location and will be calculated at checkout. We service the majority of HRM and all deliveries are handled with care using our in-house delivery service. You can learn more about our Delivery Policy here.
What’s your same-day delivery cutoff?
For same-day delivery, please place your order by 12:00 noon AST. Orders placed after this time will be delivered the next available delivery day. For the best possible delivery service we recommend placing your order as far in advance as possible (especially during peak holidays!).
Can I request specific flowers or colours?
We’ll always do our best! Seasonal availability can vary, so while specific flowers aren’t guaranteed, our designers will create something beautiful and true to the vibe you’re after using the best blooms available that day.
What’s your design style?
Our style is modern & funky with a focus on seasonal flowers and thoughtful design. We love using blooms you don’t see everyday and styling them in ways that feel organic yet elevated. Our signature styling is playful and lush, focusing on quality florals and less fluff and filler.Â
Will my arrangement look exactly like the photo online?
Think of our photos as inspiration, not replicas. Flowers are natural and seasonal, so colours and blooms may vary, but the overall look, value, and feeling is consistent in every arrangement. By working in this way we are able to ensure that no two arrangements are the same, ensuring all pieces are one-of-a-kind.
Do you accept returns or refunds?
Due to the perishable nature of flowers, we don’t accept returns. That said, if there’s an issue with your order, please contact us within 24 hours of delivery and we’ll make it right. More information can be read about our Refund Policy here.
Do you do weddings?
Yes! We offer custom floral design for weddings (as well as other large scale events, and installations). We offer two different packages for weddings. Visit our Weddings page to learn more.
Do you offer flower subscriptions?
We do! Our floral subscriptions are perfect for homes, restaurants, offices, and businesses that want fresh flowers on a recurring basis. Residential subscriptions are offered on a monthly schedule (order here) though custom schedules can be arranged. Corporate subscriptions are offered weekly, bi-weekly, or custom schedules are available.
How long will my flowers last?
With proper care, most arrangements last 5–7 days, though we’ve heard from customers that our flowers can last even longer. Care instructions are included with every order to help your flowers thrive. Due to the perishable nature of flowers, we guarantee freshness for 3 days.Â
What payment methods do you accept?
We accept all major credit cards and online payments through our website. In-store payment options may vary.
Where are you located?
Our shop is located in the heart of Downtown Dartmouth at 158a Portland Street. Come say hi :)
Is there nearby parking?
Though our store does not have a private parking lot, there is lots of street parking out front as well as local lots nearby.
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Flower Street Florist
158a Portland Street
Dartmouth, NS
B2Y 1J1
(902) 233-6825
info@flowerstreet.ca
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Store Hours
Monday: 9:00am-5:00pm
Tuesday: 9:00am-5:00pm
Wednesday: 9:00am-5:00pm
Thursday: 9:00am-5:00pm
Friday: 9:00am-5:00pm
Saturday: 10:00am-2:00pm
Sunday: Closed